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The Practice Staff
Practice Manager
The practice manager oversees all aspects of the running of the practice and is happy to help with non-medical queries and welcomes any comments or suggestions about the practice.
Receptionists
Our receptionists are all here to help you and are fully trained personnel. They will try to answer any non-medical questions and will deal with all matters in the STRICTEST CONFIDENCE.
They will ask for as much information as is required to help you access the best possible service. They are able to liaise with the doctors and other members of the primary care team to ensure you access the most appropriate care.
Practice Nurses
Sister Juliette Palmer deals with a wide range of health promotion and clinical matters. Appointments with her are made through reception. She is happy to see people with regards to hypertension (blood pressure), asthma, diabetes, travel advice and vaccinations, weight management, coronary heart disease and to give advice regarding general health and wellbeing. She is able to take smears and give family planning advice. She works closely in conjunction with the doctors.
District Nurses
We have a team of district nurses attached to the practice. They care for all age groups and can visit patients in their home if they are unable to come to the surgery for help and advice, and carry out nursing care following a referral from the doctor.
Health Visitor
Our health visitor is a trained nurse who provides information and guidance on health care, particularly for babies, children, pregnant women and the elderly. She runs a clinic in the surgery every Friday morning.
Midwife
The midwife holds an antenatal clinic at the surgery once a week. She also visits mums and babies during the first ten days following delivery.
Counsellor
Within the practice there is access to a fully qualified counsellor and a primary care mental health worker.
Diabetes Dietician
The diabetes dietician liaises between the doctors, practice nurse and the hospital in the shared care of patients. Clinics are held at the surgery by appointment.
Courtesy
We all have a part to play in helping us to provide a good service.
The doctors and staff try to be as helpful as possible and expect to be treated in a courteous manner. If a receptionist asks for certain information she is not being nosy, just trying to help as much as she can.
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